Processing and Handling

We do our best to process most orders within 1-2 days, but all orders are processed within 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

We offer free standard international shipping on all orders from our suppliers to the following countries and regions: the United States, Canada, the European Union, the United Kingdom, Australia, New Zealand, and others worldwide. If our warehouse doesn't have your item in stock in your country, we will ship it directly from our manufacturing warehouse in China, which will also include free shipping.

Shipping typically takes between 5 to 20 business days, though import and customs delays to certain destinations can extend shipping times beyond this time frame. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Create The Trend is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

You can check the status of your order at any time on our Track Order page.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 30 business days of receiving your shipping confirmation email, please contact us at support@creathetrend.com with your name and order number, and we will look into it for you.

Refunds, Returns, and Exchanges

View our refund policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, we will refund the order.